Over-Short Report

Description of Issue

How to Recreate Over-Short Report.

Need a report on write offs.

Context

Cause

Sites upgrading to 2021.1+ environments are needing reports for write off created from Over-Short Adjustment Process.

Resolution

Use the following steps to generate a report on write offs from Over-Short Adjustment Process,

Navigate to General Revenues or Property Revenues > Payment Processing > Collection Transaction Export.
Click Define.
Select your Bill year range from the dropdown menu. Specific will open up the next two fields for year ranges.
Select your A/R Category range.
Select your Entry date range from the dropdown menu. Specific date will open up the next two fields for date ranges.
Select Writeoff from the dropdown menu for Transaction type.
Select the option to Include unposted transactions (optional).
Select Town/prec from the dropdown menu (optional).
Enter in your Cycle (optional).
Enter in your File name (required).
Click Accept.
Click Select.
Select your Output method from the options in the ribbon. Print, Display, PDF, Save, or Export.

Additional Information

The two radial options in Export Format are only available when the Transaction type is defined as Payment.

Knowledge Assistant