Description of Issue

After upgrading, there are Accounts Receivable batches with the same batch number.

Context

Cause

In versions 2019.1+, batch numbers are automatically generated by the system and are separated by process.

Resolution

Because the batch number sequencing is separated by process, it is possible to have batches with the same batch number.

For example, a payment batch created in Payment Entry might be batch 10000.

The write off program, Over-Short Adjustment, can also have a batch of 10000.

Additional Information

If additional assistance is required, please contact the appropriate Accounts Receivable Support Team: How to determine the correct Accounts Receivable support team to assist with an issue

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