Post General Billing Adjust Invoices batch

Description of Issue

Need to post a batch of invoice adjustments for General Billing. 

Context
  • General Billing 
  • Adjust Invoices (gbinvmnt)
Cause

An unposted batch of General Billing invoice adjustments needs to be posted. 

Resolution
  1. Navigate to the Adjust Invoices program either by searching or via the following path: General Revenue> General Billing > Invoice Processing > Adjust Invoices
  2. Click Browse
  3. A list of unposted batches will appear. Click one of the batches to highlight it. 
  4. Click Accept to view the Batch Information
    1. If the contents of the batch needs to be reviewed, click Resume Batch to view the contents of the batch.
      1. After clicking Resume Batch, the Close button on the left side of the ribbon will need to be used to return to the Batch Information screen to post the batch. 
    2. To navigate to a different batch, use the arrows at the bottom of the screen to flip through the unposted batches or select Browse again to return to the full list.
  5. When the correct batch with the adjustment(s) is identified, click Post Batch on the Batch Information screen. 
    1. (Note: If Workflow is in use, then the Adjustments in the Batch must be released and approved before they can be posted.)
  6. Chose either Print, Save, PDF, or Display as the Output type for the report (Save is recommended). 
  7. Click OK.
  8. A prompt will appear: Would you like to post this Batch of Adjustments? 
  9. Select Yes to post and No to cancel. 
  10. A confirmation will appear: Adjustment Batch XXX has been posted successfully. 
  11. Click OK. 
  12. Repeat steps 2-11 for each necessary batch. 
Additional Information
  • Additional resources for working in Adjust Invoices can be found here: Master Article - Adjust Invoices
  • If additional assistance is required, please contact General Billing Support.