Post General Billing Adjust Invoices batch
Description of Issue
Need to post a batch of invoice adjustments for General Billing.
Context
- General Billing
- Adjust Invoices (gbinvmnt)
Cause
An unposted batch of General Billing invoice adjustments needs to be posted.
Resolution
- Navigate to the Adjust Invoices program either by searching or via the following path: General Revenue> General Billing > Invoice Processing > Adjust Invoices
- Click Browse.
- A list of unposted batches will appear. Click one of the batches to highlight it.
- Click Accept to view the Batch Information.
- If the contents of the batch needs to be reviewed, click Resume Batch to view the contents of the batch.
- After clicking Resume Batch, the Close button on the left side of the ribbon will need to be used to return to the Batch Information screen to post the batch.
- To navigate to a different batch, use the arrows at the bottom of the screen to flip through the unposted batches or select Browse again to return to the full list.
- If the contents of the batch needs to be reviewed, click Resume Batch to view the contents of the batch.
- When the correct batch with the adjustment(s) is identified, click Post Batch on the Batch Information screen.
- (Note: If Workflow is in use, then the Adjustments in the Batch must be released and approved before they can be posted.)
- Chose either Print, Save, PDF, or Display as the Output type for the report (Save is recommended).
- Click OK.
- A prompt will appear: Would you like to post this Batch of Adjustments?
- Select Yes to post and No to cancel.
- A confirmation will appear: Adjustment Batch XXX has been posted successfully.
- Click OK.
- Repeat steps 2-11 for each necessary batch.
Additional Information
- Additional resources for working in Adjust Invoices can be found here: Master Article - Adjust Invoices
- If additional assistance is required, please contact General Billing Support.