Cashiering batch closed without balancing drawer

Cashiering batch was closed prior to the drawer being balanced, creating a variance in the settlement report. 

• Cashiering

• 2021+

• EERP

• Payment Entry

• Settlement

Cashiering batch was closed prior to the drawer being balanced. Drawer balance is not required for the department or at batch creation. 

The drawer can be balanced in EERP Payment Entry:

1. In Payment Entry, locate the batch to be settled

2. Click Settlement

3. Click Add

4. Enter the amounts for each tender

5. Review the screen for overage/shortage

6. Click Finalize

In Cashiering versions 2021.8+, balancing the drawer can be made required on a department level:

1. Cashiering > Administration > Departments

2. Find the desired department and and click the pencil icon to edit

3. Settlement Tracking tab

4. Toggle on Balance drawer required default

5. Save

Additionally when creating a batch, there is a toggle for Require Balance Drawer that can be turned on or off.