DocOrigin update not installing via Tyler Deploy

Owned by Knowledge Assistant
Sept 11, 2023
1 min read



Description of Issue

DocOrigin update failing when attempting to install, in error log the error Invalid previous Tyler Forms build: TF-XXXX is found



Context

  • DocOrigin

  • Tyler Deploy

  • Tyler Forms

  • Enterprise ERP



Cause

The Build field in DocOrigin Configuration has an invalid value that must be cleared prior to updating



Resolution

Contact Tyler Forms support including which environment(s) are impacted by this error



Additional Information