Parking Ticket Entry and Proof Error Creating Bill

Owned by Knowledge Assistant
Sept 06, 2023
1 min read



Description of Issue

Processing parking tickets in the Ticket Entry and Proof program and receiving the following errors.

  • Error creating bill.

  • Cannot insert duplicate key row in object AccountsReceivable.Bills with unique index IX_Bills.HasBalanceDue.VoidedVersion.Category.Year.Number. The duplicate key value is.



Context

  • Parking Tickets

  • Ticket Processing

  • Ticket Entry and Proof



Cause

Ticket bill was partially posted. 



Resolution

Contact Enterprise ERP Community Development Support for assistance.

A partially processed ticket bill record exists.  Once removed, the user can post the Ticket Batch.



Additional Information