General Billing Payment Receipt Charges Out of Order

Owned by Knowledge Assistant
Last updated: Jun 24, 2021
Description of Issue

General Billing Payment Receipt Charges out of Order

Order of Charges on Payment Receipt

Context
  • Munis
  • Payment Entry
  • General Billing Payment Receipt
  • RCTGB80 Receipt Format
Cause

Support replicated an issue when a site is using the Accounts Receivable Settings - Cat Specific Receipt format of RCTGB80 the Receipt showing the paid charges out of order. Munis will display the General Billing Receipt Charges in order within Receipt Inquiry accurately but when DUP receipt is used the Charges will display out of order. 

Resolution

Accounts Receivable Development is currently working on MUN-412646 to correct the issue. This case will be updated further once the MUN is closed and available for download. 

Additional Information