Description of Issue

Clock is displaying a Critical Error Please Contact ExecuTime message

Context

Cause

Clock needed system files to be re-sent.

Resolution

In ExecuTime, Navigate to System Admin > Device Management > Device Profiles
Select the Setup (Cloud) button for the specific device
The icon on the browser tab will begin to spin. It will stop once complete. Once complete, verify clock error is no longer displayed

Additional Information

Pushing that setup button will send four files. A UseDefault file, Badge file, Device file, and the Application file.

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