/
Accrual Balance is off in ESS

Accrual Balance is off in ESS



Description of Issue
  • In Munis the accrual balance is correct, in ESS the balance is understated
Context
  • Munis
  • Human Capital Management (HCM)
  • Employee Self Service (ESS)
  • Employee Accruals
  • Time Off Requests
Resolution
  1. Review the program for Employee Accruals in Munis
    1. Menu > Human Capital Management > Payroll > Employee Maintenance > Employee Accrual
  2. Select Search and locate the specific employee and accrual table having the issue
  3. Click on the option for Pending in the toolbar of Munis
  4. Review for any records that have either a Used or Pending balance, if these records are past dated from the current payroll processing you can either choose to:
    1. Delete the record
    2. Update the record to zero out the Used or Pending balance
  5. Have the user log out and log in to ESS to verify their balance is now correct
Cause
  • Orphaned accrual request records. Orphaned records are usually due to the Find/Pending within the Time Entry Batch not picking up the correct records
Additional Information
  • If you have any questions on this topic, please reach out to Munis Human Resources Support





Related content

Employee cannot see information in ESS Time Off
Employee cannot see information in ESS Time Off
More like this
Not all accrual types for an employee are displaying in Time Off Requests in ESS
Not all accrual types for an employee are displaying in Time Off Requests in ESS
More like this
ESS displays an accrual balance of zero
ESS displays an accrual balance of zero
More like this
Projected Available balance is overstated when submitting Time Off Request in ESS
Projected Available balance is overstated when submitting Time Off Request in ESS
More like this
Accrual Balance incorrect or missing in ExecuTime - Munis Employee Accruals dates and Active Status
Accrual Balance incorrect or missing in ExecuTime - Munis Employee Accruals dates and Active Status
More like this
Accrual Balance is incorrect on employee Advice
Accrual Balance is incorrect on employee Advice
More like this