Accrual Balance is off in ESS

Owned by Knowledge Assistant
May 25, 2021



Description of Issue
  • In Munis the accrual balance is correct, in ESS the balance is understated
Context
  • Munis
  • Human Capital Management (HCM)
  • Employee Self Service (ESS)
  • Employee Accruals
  • Time Off Requests
Resolution
  1. Review the program for Employee Accruals in Munis
    1. Menu > Human Capital Management > Payroll > Employee Maintenance > Employee Accrual
  2. Select Search and locate the specific employee and accrual table having the issue
  3. Click on the option for Pending in the toolbar of Munis
  4. Review for any records that have either a Used or Pending balance, if these records are past dated from the current payroll processing you can either choose to:
    1. Delete the record
    2. Update the record to zero out the Used or Pending balance
  5. Have the user log out and log in to ESS to verify their balance is now correct
Cause
  • Orphaned accrual request records. Orphaned records are usually due to the Find/Pending within the Time Entry Batch not picking up the correct records
Additional Information
  • If you have any questions on this topic, please reach out to Munis Human Resources Support