Description of Issue

Without a Geocode service defined in GIS configuration, clients on 2019.1 and higher are unable to use the search function in the Map within Field Work and Asset Registry

Context

EAM
Version 2019.1 and higher

Cause

Resolution

Starting in 2019.1, the default geocode service used by the map is MapQuest, which requires a license key to work. That license key is embedded in the map code, but Tyler had to discontinue the use of that code in that way for security and usage reasons. So, while there were no changes to the map code or EAM code, the key is no longer active.
For a short term solution, you will need to create a geocode service within your GIS Configuration. You can either use an in-house Esri service if you have one, or use the Esri World Geocode Service using the url: https://geocode.arcgis.com/arcgis/rest/services/World/GeocodeServer .

Additional Information

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