Bill Refund Processing Interest Expense missing on Refund Receipt
- Knowledge Assistant
When generating a Refund for a multi-charge Bill and using Interest Expense, the Refund Amount on the Receipt, Payment Journal, and resulting AP Invoice do not align
Payments Journal Batch Summary Report reflects the correct refund amount and Interest Expense Amount
Payments Journal Journal Summary Report does not include the Interest Expense Amount
Receipt Inquiry does not include the Interest Expense Amount
AP Invoice Entry reflects the correct refund amount and Interest Expense Amount
Accounts Receivable
Bill Refund Processing
Payments Journal
AP Invoice
Development is currently researching the issue. Install MUN-439009 once available
Contact Munis Revenue Support. No Current workaround. Some bills cannot receive a Refund with Interest Expense included until addressed by Development