Direct deposit amount off for an employee



Description of Issue
  • Direct deposit total was off by a penny in the payroll.

  • Direct deposit difference for $0.01 in a payroll



Context
  • Enterprise ERP

  • Payroll Processing

  • Direct Deposit



Cause

A replacement direct deposit deduction for a bank change was generated into the payroll too early causing the employee to have three direct deposit deductions. Two at 50% and one at 0%.

In Employee Deductions, the Start Date on the new Direct Deposit did not match the Start Date of the Payroll



Resolution
  1. Go to Employee Deductions (Payroll>Employee Maintenance>Employee Deductions)

  2. Search for the Employee and deduction code. Click Accept.

  3. Click Update. Enter the correct Start Date that matches the Payroll Period Start Date. Click Accept.

  4. Go back to Payroll Start and Status (Payroll>Payroll Processing>Payroll Start and Status)

  5. Use https://confl.tylertech.com/display/MKKB/How+to+Reverse+Employee+Update.

  6. Once in Earnings and Deductions, Search for the Employee. Click the Withholding tab.

  7. Double click the new direct deposit deduction and Delete it. Delete the old Direct deposit deduction.

  8. Then Add the new Direct Deposit back in.

  9. Go back through the payroll steps.



Additional Information

The employee was assigned direct deposit deductions 9996 and 9997, each with calc code 09 and 50% employee percent. Then direct deposit deduction 9998 with calc code 09 was added with 0.00%

The net pay in the payroll was 660.13. 

Deductions 9996 and 9997 were each 330.07, so deduction 9998 calculated -$0.01 to maintain the total at 660.13.