How to Reverse Assess Late Fees



Description of Issue

How to reverse or remove Assess Late Fees that were applied to bills



Context
  • Property Tax Billing

  • Assess Late Fees

  • Accounts Receivable

  • Over-Short Adjustment Process



Cause




Resolution

There is no Reversal option with the Assess Late Fees program

Workaround is to use the Over-Short Adjustment Process, which allows you to write-off a specific charge code by Year, Category, Property, or Bill Range

Note: Recommend processing in a Non-Production environment first to verify results

Navigate to Property Revenues > Payment Processing > Over-Short Adjustment Process

  • The Write-off bill balances between field range refers to the total unpaid Balance of the bill, not the amount of the FEE charge code being written off

  • The Only write-off charge field must be defined for the specific charge code being written off

  • The Write-off entire charge field must be selected



Additional Information

The Over-Short Adjustment Process is a multi-purposed program that was initially designed to write-off small credit or unpaid bill balances. Typically, this program is used to write-off uncollectible balances, but it can be used for other purposes, such as to remove a charge code on a range of bills

Posted Journal Entry impacts the Over-Short GL Account