Transaction x failed in the external system and is pending. No message given
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
User is receiving error Transaction x failed in the external system and is pending. No message given.
Context
Tyler Cashiering
Desktop version
Cause
An error is preventing the transaction from completing, setting the transaction into a pending status.
Resolution
You will need to review the Cashiering error logs to obtain a more detailed message as to what the error is.Â
If assistance is needed resolving the issue, please contact Cashiering Support with the specific error message from the logs.