Business License Receipt Import failed to finish

Owned by Knowledge Assistant
May 31, 2022
1 min read



Description of Issue

BL Receipt Import failed partially through

blreceipt.void_ar_batch: CALL TO BatchManager.getBatchTotals FAILED (blreceipt-6000)



Context

  • Business License

  • Receipt Import



Cause




Resolution

Contact Munis Community Development Support 

  1. Use the Clear button in the Receipt Imports program to remove any records that were incomplete. Note: the Clear button does not remove any Processed records. For this reason, by design, an exception error will occur for every previously processed filing to prevent duplicates from being processed

  2. Re-import the full import files again in the Receipt Imports program

  3. Open the Process Lockbox File program to complete the process by importing the lockbox file(s). Due to the program's partial failure, you may have multiple lockbox files to now import that will make up the full number of expected payments

  4. If you experience the following error: Header line (Seq No 1) Batch and Detail Line(s) Amount Paid totals mismatch while importing a lockbox, you will require additional assistance to continue forward. Please contact Munis Revenue Support.



Additional Information