Error prevents submitting requests when request type requires locations



Description of Issue

Error prevents submitting requests when request type requires locations 

  • Request Create - A location is required for the selected incident type.

  • Portal - RequestType: A location is required for the selected incident type.



Context
  • Tyler 311

  • Enterprise Service Requests



Cause
  • Mapping looks to Tyler 311

  • Geocode service provides address that does not include a city and/or zip code



Resolution

Update Geocode service URL in System Settings > Mapping to a Geocode service URL that provides addresses with city and/or zip codes



Additional Information