Error prevents submitting requests when request type requires locations
Description of Issue
Error prevents submitting requests when request type requires locationsÂ
Request Create - A location is required for the selected incident type.
Portal - RequestType: A location is required for the selected incident type.
Context
Tyler 311
Enterprise Service Requests
Cause
Mapping looks to Tyler 311
Geocode service provides address that does not include a city and/or zip code
Resolution
Update Geocode service URL in System Settings > Mapping to a Geocode service URL that provides addresses with city and/or zip codes
Additional Information