Unable to enter filings for Business Licenses in CSS when the account status is Hold
Description of Issue
Getting an error message in CSS when clicking on Enter Filing for a Business License with a status of Hold.
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.
Context
Munis
Citizen Self-Service
CSS
Business Licenses
BL
Cause
Resolution
BL records that are in Hold status cannot have filings entered. The error is deliberate in order to prevent this from occurring.
Development is currently researching the issue to determine if error messaging can be improved.
Additional Information