Web Payments Import creates an empty Payment batch

Owned by Knowledge Assistant
May 19, 2022
1 min read



Description of Issue

An empty Payment Batch is created by Web Payments Import when displaying or clicking PDF to proof online payments

If you PDF from the Web Payments Import program and do not Output-Proc, a 0 dollar batch is created in Payment Entry



Context

  • Accounts Receivable

  • Web Payments Import

  • Payment Entry



Cause

Web Payments Import will try to reuse an open Payment Entry Batch the User may have. However, due to conflicting Batch Types, the existing batch cannot be used and the system instead has to create a new Web Payment Batch to place the online payments in. If the payments are then not Output-Proc in the Web Payments Import program, the new Web Payment Entry batch is left unused.



Resolution

Development is currently researching the issue. Install MUN-438599 once available

Web Payments Import will not create an empty batch if the user has no existing open Payment Entry batches

Workaround is to Delete the empty Payment Entry Batch if one is created. 



Additional Information