Bill Adjustments unable to assign Penalty Dates to Bills



Description of Issue

Bill Adjustments Mass Date Change is not updating Penalty Dates on existing bills

Need to assign or change the Penalty Date on bills

  • Penalty is not calculating on bills

  • Penalty Date is blank or missing on bills



Context
  • Property Tax Billing

  • Bill Adjustments

  • Tax Year Settings

  • Accounts Receivable

  • Bill Inquiry

  • Penalty



Cause
  • Penalty Options were not setup properly in Tax Year Settings prior to generating bills

  • Penalty Charge Code was not copied to the new year prior to generating bills

  • Incorrect Penalty Date or Charge code was assigned in Tax Year Settings



Resolution

The Bill Adjustments program can be used to update Billing Dates on existing bills using the Mass Date Change option. Penalty Dates can be changed here as well.

Penalty Date(s) and Penalty Charge Code(s) can only be setup prior to generating Bills. Navigate to the Tax Year Settings program and click the Penalty Options button. Once bills have been created, there is no current process to later setup and assign on-the-fly Penalty options to existing Bills. Development is currently researching enhancements to add this functionality. Install MUN-438690 once available



Additional Information