Time and Attendance Job 12 Integration for Employee Job Class Full Integration is not Successful - Error Occurred

Owned by Knowledge Assistant
Last updated: Nov 16, 2023
1 min read
Description of Issue

We have loaded a couple work ticket related to the Time and Attendance Job 12 integration and we are still seeing the same errors and cannot run the integration without using the workaround to filter on Job Class code ranges. 

Error occurred:

java.lang.nullpointerexception: cannot invoke&quote;org.springframeowkr.http.res...because&quote;webresponse&quote; is null

Application.log file shows:

A server side error has occurred on the payroll system. Status code: INTERNAL_SERVER_ERROR 500.

Context

  • EERP Payroll (Munis)

  • Time and Attendance (ExecuTime)

  • Tyler Integration

Cause

System Defect

Resolution

Load applicable work ticket:

MUN-473205 -2021.7.0.1490

MUN-473206 -2021.8.0.1208

MUN-473207 -2021.9.0.950

MUN-473208 -2021.10.0.630

MUN-473209 -2021.11.0.270

Additional Information

Workaround is to run Job 12 using Filters on sets of Job Class Codes. (Code gt 'XXXX' and Code lt 'XXXX')

Example: Site has Job Classes in EERP from 1000 to 4000. Run the Filter in three sets:

Code gt '1000' and Code lt '1999'

Code gt '2000' and Code lt '2999'

Code gt '3000' and Code lt '4000'