Payments Report missing Summary by Charge Code

Owned by Knowledge Assistant
Last updated: Nov 10, 2023
1 min read
Description of Issue

Summary by Charge code is missing with the Payments Report after upgrading from 11.3.

Context

  • Accounts Receivable

  • Payments Report

Cause

Resolution

Select the Print charge code summary checkbox when running the Payments Report:

  • PDF or displaying the report will provide the list of charge codes broken up by Year sections on separate pages.

  • The Payments Report can also be exported to Excel ordered by year and charge code.

Additional Information

Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue