Request URL data tag does not load request details in SRA portal when request is created from Request Create
- Knowledge Assistant
Owned by Knowledge Assistant
Description of Issue
 Request URL data tag doesn't load request details in SRA portal when request is created from Request CreateÂ
 A sign in redirect warning is produced
Context
- Enterprise Service RequestsÂ
- ESRÂ
Cause
Anonymous Access setting Can access own request is enabled in Anonymous Access settings. When this is the only Anonymous Access permission enabled citizens can only access their own anonymous requests. Anonymous requests created in Request Create are created by someone else.
Resolution
 Enable the Anonymous Access permission Can access anyone's requests in order for citizens to be be able to see an anonymous request created by someone elseÂ
Additional Information