Forgive Interest unable to Resume or Post Batch

Unable to Resume or Post Forgive Interest Batch if you Select bills, leave and come back into the program.

Able to browse existing Forgive Interest Batches, but unable to Resume or Output-Post.

• Accounts Receivable

• Forgive Interest

If the user exits the program without clicking Output-Post, an empty batch is left remaining with no Forgive Interest Transactions within it.

The Forgive Interest program was never intended to allow batches to be started and resumed later. Development is currently researching options to systematically remove partially started Batches.

The workaround is to remove all empty batches and Select/Output-Post Forgive Interest prior to leaving the program:

1. Open the Forgive Interest program.

2. Click the Browse button and select an empty batch (Remove only the batches where the Source column on the right-hand side is listed as arfgvint).

3. Click the Delete button to remove the batch.

4. Afterwards, click Add to create a new batch.

5. Click Select to search for eligible bills to Forgive .

6. Click Output-Post to process and forgive interest for the selected bills.

Note: The Select button searches for eligible bills to Forgive. This does not actually process Adjustments or add records to the batch.

Note: The Output-Post button is what actually generates the Forgive Interest Adjustments and will post the Batch.