Bill Refund Processing Error Executing update arparams -244

When processing or releasing a Refund from Bill Refund Processing, an error occurs onscreen.

• Error executing update_arparams cursor. -244 ISAM -1222.
• Lock request time out period exceeded.

• Accounts Receivable
• Bill Refund Processing
• Accounts Receivable Settings

Accounts Receive Settings is either locked or a user has the program in Update mode.

See the following to identify who is locking the Accounts Receivable Settings program: Accounts Receivable Settings Locking Programs.

Contact the appropriate Enterprise ERP Support team, based on billing category, for further assistance. See the following article: How to determine the correct Accounts Receivable support team to assist with an issue.