Cannot edit or delete Estimated Costs on Utility Billing Work Orders





Description of Issue

Cannot edit or delete estimated costs on Utility Billing Work Orders



Context
  • Tyler EAM 

  • Utility Billing 

  • Versions 2019.1.22 and 2020.3.0.0



Cause




Resolution
  • Install MUN-423697 once it becomes available 

  • Workaround: Print or output the UB Work Order in the UB Work Order/Print program.

    • This will change the status of the work order to Printed/Exported and will allow you to edit or delete 



Additional Information