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Enable Email Auditing

Enable Email Auditing





Description of Issue

No emails found in Email Message Log program



Context
  • Munis

  • System Administration

  • System Settings

  • Audit Email Messages



Cause

Default setting for Audit Email Messages is Never. To allow emails sent through Munis to be resent through the Email Message Log program Email Auditing settings must be updated.



Resolution
  1. Navigate to the System Settings program: Munis>System Administration>General Administration>System Settings

  2. Click Update

  3. Click the EMAIL tab

  4. Select All messages from the Audit Email Messages drop down menu

  5. Click Accept



Additional Information

Munis will begin saving emails going forward but is not retroactive.  











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