How to reverse a payment reversal





Description of Issue
  • Payment on account was reversed in error and user would like to reverse the reversal.

  • Looking to void a payment reversal.

  • Looking to delete a payment reversal.

  • Looking to reverse a payment reversal.



Context
  • Munis

  • Payment Reversals

  • arrefrev

  • Payment Batch Reversals

  • arrevbth



Cause

User reversed the wrong payment and needs to undo the reversal so the payment is reinstated.



Resolution

Payment Reversals cannot be reversed. To correct the issue the reversal will need to be posted. Then a manual payment for the reversed amount will need to be made in Payment Entry to place the payment back on the desired record. The new payment and the reversal, when considered together, will mirror each other and wash each other out.



Additional Information