DocOrigin W2 Forms not processing





Description of Issue

When processing a W2 form using DocOrigin, the form never prints, archives, or emails



Context
  • TylerForms

  • TF

  • DocOrigin

  • Munis



Cause

The job code W-2 does not function correctly



Resolution

When processing W2s, do not select the W-2 job code. When on the print screen, in the job code drop down box:

  • Select Process W2 - Cut Sheet 4-up for 8.5 x 11 paper or cut sheet forms

  • Select Process W2 - Duplex Pressure Seal for 8.5 x 11 duplex pressure seal forms

  • Select Process W2 - 14 inch Pressure Seal for 8.5 x 14 pressure sealed forms



Additional Information