Cause

In this scenario, a user might run into a Tyler Hub error 'An error occurred while generating a report for the Batch. Please check the Munis system log for more information'. Along with it should be an error regarding 'File Name Already Used - File name previously used: '8-character program name xxxx.pdf or xxxx.txt' with a yes or no prompt. Occasionally the second error will be ignored or overlooked in favor of the Tyler Hub error. This is directly related to the second error with the prompt. Please see the resolution and additional information to correct.

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