Payments Journal posting error Charge Code is missing a GL account of type 3

Description of Issue

CALL TO BatchEngine.dropJournalAccountTempTables FAILED

Category XX Charge Code XXXXX, year XXXX, is missing a GL account of type 3.

Context
  • EERP

  • Accounts Receivables 

  • Payment Journal (arrctpst)

Cause

Using a Charge Code Linked to an Accounts Receivable Code with Cash Accounting Method, without having a Deferred revenue GL account in the Charge code.

Resolution

Identify the Charge Code that is missing a Deferred revenue GL account. This can be accomplished by looking Error TAB In Payment Journal or by: Search error by Log ID in System Log provided in the error Message. 

  1. Navigate to General Revenues > Accounts Receivable > Setup > Accounts Receivable Charge Codes.

  2. Find the Charge code and click Update.

  3. Within the Accounts tab, populate a Deferred Revenue GL Account and click Accept. 

  4. Return to Payments Journal to post the batch.

Additional Information