Resolution

Launch VNC (can be found at C:\Client Specific\System\Support\VNC-Viewer-6.0.1-Windows-64bit.exe) from ExecuTime server.
Enter the clock IP in the address bar
Enter the VNC password
1. Don't have a record of this password? Please contact Time & Attendance Support or log a case via the Online Support Client Portal and reference this article
Once logged into the Clock Emulator screen select the Settings icon in upper right corner and login again with the same password
An Emulator Settings pop up box will open, select the System tab
In the Select Option drop down list choose Restart

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