File Contains Unbalanced Batches



Description of Issue

Getting error message file contains unbalance batches, when trying to upload payroll ACH file to bank

Context
  • Enterprise ERP

  • Payroll Processing

  • Payroll Start and Status

  • Advice Register and Export

Cause

Create Debit Entry on Output Options Tab is not checked off

Resolution

Need to check box for Create Debit Entry on the Advice Register and Export screen.  Need to do this one for each payroll run type.

  1. Change to the payroll (Payroll > Payroll Processing > Payroll Start and Status > Search for the payroll > click Change)

  2. Click Advice Register and Export

  3. Click Define

  4. Click the Output Options tab

  5. Check the box for Create Debit Entry

  6. Click Accept

Additional Information

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