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File Contains Unbalanced Batches
File Contains Unbalanced Batches
Description of Issue
Getting error message file contains unbalance batches, when trying to upload payroll ACH file to bank
Context
Enterprise ERP
Payroll Processing
Payroll Start and Status
Advice Register and Export
Cause
Create Debit Entry on Output Options Tab is not checked off
Resolution
Need to check box for Create Debit Entry on the Advice Register and Export screen. Need to do this one for each payroll run type.
Change to the payroll (Payroll > Payroll Processing > Payroll Start and Status > Search for the payroll > click Change)
Click Advice Register and Export
Click Define
Click the Output Options tab
Check the box for Create Debit Entry
Click Accept
Additional Information
, multiple selections available,
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