Clear Flashdisk on a TouchTime 3 clock

Description of Issue

How can the flashdisk be cleared on a TouchTime 3 clock?

Context
  • Time & Attendance
  • ExecuTime
  • TouchTime 3
Cause

Timeclock isn't presenting a registration screen due to the timeclock being registered once before and was not properly unauthorized from the application.

Resolution

There are two ways to clear a clock's Flashdisk.

Option 1:

  1. On the Timeclock emulator screen, select the admin settings button in the top right.
  2. Enter the admin settings password for the Timeclock
    1. Don't have a record of this password? Please contact Time & Attendance Support or log a case via the Online Support Client Portal and reference this article
  3. Select Ok
  4. Select the System Tab
  5. From the Dropdown, select Clear Flashdisk
  6. Select the Confirm button
  7. Clock will restart and come back to the Registration Box

Option 2:

  1. Resolution from ExecuTime TouchTime Clock will not register completely
Additional Information