How to Register A New TouchTime Clock
Description of Issue
How to register a new TouchTime device.
Context
- ExecuTime
- Time and Attendance
- Timeclock
- TouchTime
- v2020.4+
- v2020.3 and below
- TT10 Setup
- TT7 Setup
Cause
New clock acquired by client
Resolution
- If the Time and Attendance version is v2020.3 or below, proceed with the next step, if above v2020.4, proceed to step 6.
- On the clock, enter the Web Service URL when the registration message is prompted on screen
- The Web Service URL can be found in the Time and Attendance Application at System Admin > UI Environment Flags > Timeclock Configuration > Web Service URL
- Select the Register button on the clock
- Proceed to step 8.
- Note: The following step, step 6, is only for Time and Attendance Application versions v2020.4 and above.
- On the clock, enter the server hostname or IP address and port number when the registration message is prompted on screen.Â
- The server hostname or IP address can be found in the Time and Attendance Application at System Admin > UI Environment Flags > Timeclock Configuration > Time and Attendance server hostname or IP address
- If an IP address is in this field, then the port to use is the HTTP port
- System Admin > UI Environment Flags > Timeclock Configuration > Timeclock Configuration HTTP
- If a hostname is in this field, the HTTPS port or the HTTP port can be used
- System Admin > UI Environment Flags > Timeclock Configuration > Timeclock Configuration HTTPS
- Note: If using HTTP, on the Timeclock Configuration screen, check the box for Use HTTP protocol for TouchTime timeclocks and select Save
- On the registration screen of the clock, enter http://Â along with either the hostname or IP address when registering the clock.
- Example: http://serverhostname OR http://IPADDRESSÂ
- Select the Register button on the clock
- Once the Registration Complete screen is displayed, give the clock around 5 minutes to receive it's tasks from the system
- In the ExecuTime Application, Navigate to System Admin > Timeclock Management > Unauthorized
- On the new profile in this area, select the Authorize (Cloud) icon
- Select Yes on the prompt
- For the device's profile, enter in the information below
- Name - Shorthand reference for the device
- Description -Standard reference for the device. Common uses are Physical Location, NAT'd IP Address, and/or Department
- Server Connect Interval- 5
- Server Time Sync Interval- 12
- Time Zone- Select system time zone
- Synchronize Biometrics- Enable if all existing biometrics need to be shared with this device
- Select Authorize
- Wait around 5 minutes and the Registration Complete prompt should go away. The device may reboot a few times due to new files
Additional Information
Once steps are completed, clock should be authorized and usable with ExecuTime.