Changing the Pay By Date in Citizen Self Service

Can the Pay By Date in Citizen Self Service be changed? 

• Munis
• Citizen Self Service
• CSS

Citizen Self Service has a formula that can be set to determine the Pay By date displayed for bills.

For all bill types except for Utility Bills

• Login to Citizen Self Service with an account that has administrator permissions
• Navigate to Home > Administration > Citizen Administration > Application Administration
• Change the Formula for bill's "Pay By" date
• Click Update to save changes.

For Utility Bills

• Login to Citizen Self Service with an account that has administrator permissions
• Navigate to Home > Administration > Citizen Administration > Utility Billing
• Under Change of Address & Notification Settings grouping, change the Formula for Utility Bill "Pay By" date
• Click Update to save changes.