Refund element is missing Vendor City error when submitting AP refunds to Munis from EnerGov
Description of Issue
EnerGov AP refunds are encountering errors when submitted to Munis
Error Message: Data validation errors occurred while processing external item XXX-XXXXXX.
Error Message: Refund element is missing Vendor City
Context
- Munis
- EnerGov
- AP Refunds
Cause
Within the XML being passed to Munis by EnerGov, records are missing city information within the Customer node.
Resolution
Contact EnerGov Support for assistance identifying offending records. After records are corrected, batch can be sent to Munis via Batch Manager
Additional Information