Copy or Duplicate Option Not Available in Journal Number Control - General maintenance on accounts is unchecked

Description of Issue
  • User is attempting to Copy or Duplicate journal numbers in Journal Number Control
  • User does not have General maintenance on accounts checked
Context

Journal Number Control

User Attributes

Roles

Cause

General maintenance on accounts was unchecked

Resolution

To add General maintenance on accounts permission:

System Administration > Security > User Attributes

1. Click Search and enter user information

2. Accept to pull up user

3. Click to highlight role if more than one assigned 

4. Edit role (changes will affect all users tied to role)

5. General Ledger

6. Update

7. Check General maintenance on accounts box

8. Accept

9. Back/Return > Back/Return

Have user reopen program