Refund element is missing Vendor Zip Code error when submitting AP refunds to Munis from EnerGov

Description of Issue

EnerGov AP refunds are encountering errors when submitted to Munis

Error Message: Data validation errors occurred while processing external item XXX-XXXXXX.

Error Message: Refund element is missing Vendor Zip Code

Context
  • Munis
  • EnerGov
  • AP Refunds
Cause

Within the XML being passed to Munis by EnerGov, records are missing zip code information within the Customer node.

Resolution

Contact EnerGov Support for assistance identifying offending records. After records are corrected, batch can be sent to Munis via Batch Manager

Additional Information