Calibrate TouchTime II Biometric Reader

Employees unable to log in to TouchTime II with biometrics

• ExecuTime
• ET
• TouchTime II
• Biometric Reader

Biometric reader requires calibration

1. On timeclock, select settings (Person with Gear) button in upper right corner
2. Enter in the admin settings password
   1. Don't have a record of this password? Please contact Time & Attendance Support or log a case via the Online Support Client Portal and reference this article
3. Select OK
4. Navigate to the System tab
5. In the drop down, select Reboot to OS
6. Select Confirm
7. In file explorer, navigate to C:\ramdisk\root
8. Hold your finger and release the MCP2200 item (Simulating a right click)
9. Select Run as Administrator
10. On the desktop of the device, hold your finger and release the Production Application icon (Simulating a right click)
11. Select Run as Administrator
12. Select the Supervisor button in the upper right corner
13. Enter in the password biometric reader password
    1. Don't have a record of this password? Please contact Time & Attendance Support or log a case via the Online Support Client Portal and reference this article
14. Select OK
15. Select Reconnect on the COM Port (May need to change to COM 3/4 as these are the typical ones used)
16. Select the Calibrate option
    1. If True is received, device has been calibrated
    2. If False is received, device is no longer functioning. Contact Support for Create Clock RMA Case.

After reader is calibrated, it should begin working once the application is launched. For assistance with a TouchTime III please check Calibrate TouchTime III Biometric Reader