Payment Entry does not show totals amount

Description of Issue

When processing payment user does not see Batch Total Amount 

Context
  • eerp
  • Payment Entry (arbilinq)
Cause

User does not have Proof totals viewing permission

Resolution

Navigate to System Administration>Security>User Attributes

  1. Click Search and enter User ID for user that needs the permission

  2. Click Accept

  3. Click the Effective Permissions tab

  4. Scroll to Module > Accounts Receivable and Permission > Override batch locks

  5. Double-click that line

  6. In the pop-out window, highlight the role to be updated and click Edit Role

  7. Double-click the Accounts Receivable folder

  8. Click Update 

  9. Set Proof totals viewing permission to Full / Limited

  10. Click Accept

  11. Click Back and Close to exit the User Attributes program

Additional Information