Deduction with Calc Code 36 is not withholding

Description of Issue

Deduction is not being taken for an employee during payroll. 

Context
  • Enterprise ERP Payroll

  • Payroll Processing

  • Payroll Start and Status

  • Earnings and Deductions

  • Deduction and Benefit Master

  • Employee Job/Salary

Cause

Employee does not have a base pay that is current therefore the deduction gross was not calculating and the amount was not withholding. Calc code 36 calculation: Sum of the reference salary from Employee Job/Salary/Number of Payments*pct

Resolution

Duplicate the Base pay record to an Effective date after the End Date of add to base pay. 

  1. Go to Employee Job/Salary (Payroll>Employee Maintenance>Employee Job/Salary).

  2. Search for the employee. On the most recent base pay record, click Duplicate in the toolbar. 

  3. Define an Effective Date after the End Date of the prior base pay code. Click Accept. 

  4. Return to Payroll>Payroll Processing>Payroll Start and Status. 

  5. Click Earnings and Deductions. 

  6. Search for Employee and click Accept.

  7. Click Withholding Tab.

  8. Double click line for deduction.

  9. Click Delete.

  10. Click Add and re-enter Deduction code. TAB to allow information to populate.

  11. Click Accept. 

Additional Information

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