AWS Hosted Site getting '503 Service Unavailable' for non-production ESS environments

Description of Issue

Navigating to an AWS non-production ESS URL is give a '503 Service Unavailable' error.

Context
  • EERP

  • ESS

  • AWS

Cause

AWS non-production server harnessing prevents the page from loading.

Resolution

Navigate to the non-production Hub URL to bring servers back online. Once the Hub page loads, the non-production ESS URLs should be accessible.

Additional Information

If error persists after loading the Hub page, please contact TSM SaaS Support through the Support Portal