Your W-4 information was not submitted for approval - No changes were made

Owned by Knowledge Assistant
Last updated: Jun 26, 2024
1 min read
Description of Issue

On the W-4 in ESS, when updating Dependent Allowances from 0 to 3, with a Marital Status of Single, user receives the error message Your W4 information was not submitted for approval. No changes were made.

Context

  • Enterprise ERP

  • EERP

  • Payroll

  • Payroll Setup

Cause

The 2020 or later checkbox is selected on the State ESS W-4 Template.

Resolution

  1. Navigate to Enterprise ERP>Payroll>Payroll Setup>Income Tax Setup>W-4 ESS Setup

  2. Search on the state code via the State Code box

  3. Click Accept

  4. Click on the 2020 W-4 tab

  5. Click Update and remove the check mark from the 2020 or later W-4 box

  6. Click Accept

Additional Information

Please reach out to Enterprise ERP Human Resources Support with additional questions.