Unable to Update TylerCM for Munis Master Settings



Description of Issue

I get an error trying to reset the master password or rebuild the TCM cache in TylerCM for Munis Settings: 
Unable to update TylerCM master settings. Failed to update content management configuration in Munis (update 2065).

Context
  • Munis
  • EERP
  • CM
  • Content Manager
  • Master password
  • Rebuild TCM Cache
  • TSM On Premise
  • TSM SaaS
Cause

contentmanagementconfiguration.xml file has become invalid (located at <MunDrive>:\musys\appstorage_<env>\contentmanagementconfiguration.xml; this is the flat file that contains the TCM settings for Munis)

Resolution

Please contact Tyler Systems Management Support or log a case via the Online Support Client Portal

Additional Information