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Supervisor cannot see Manager Self Service in ESS

Supervisor cannot see Manager Self Service in ESS

Description of Issue

Manager Self Service not showing for supervisor in ESS

Context
  • Enterprise ERP

  • Employee Self Service (ESS)

  • Manager Self Service (MSS)

Cause

Supervisor Names Level is set to 0

Resolution

Navigate to ESS>Administration>User Administration

  1. Search for the supervisor

  2. Click Edit

  3. Click on Employee tab

  4. Update Names Level to 1 (can update to 2 or 3 if supervisor needs to see additional levels)

  5. Click Update

Additional Information

 

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