Deferred Revenue Account Not Available on Charge Code

Description of Issue
  • Unable to add a Deferred Revenue account to a Charge Code.
  • There is no field for a Deferred Revenue account on a Charge Code. 
Context
  • Accounts Receivable
  • Charge Codes (archgmnt)
  • AR Codes (arcodemt)
  • Accounting Method
  • Deferred Revenue
Cause

The Charge Code is assigned to an AR Code that uses the Accrual Accounting Method. 

Resolution

If working with a brand new Charge Code:

  1. Navigate to General or Property Revenues > Accounts Receivable > Setup > Accounts Receivable Charge Codes
  2. Click Search and pull up the relevant Charge Code
  3. Click Update on the toolbar
  4. Change the AR Code to one that uses the Cash Accounting Method
  5. Click Accept to save changes

If the Charge Code has been used to create records:

  1. Navigate to General Revenues > Accounts Receivable > Setup > Accounts Receivable Codes
  2. Click Search and pull up the relevant AR Code
  3. Click Update on the toolbar
  4. Change the Accounting Method to Cash
  5. Click Accept to save changes

If the Charge Code has been used to create records and the AR Code should not be changed, a new Charge Code should be created that is assigned to a Cash Accounting AR Code.

Additional Information
  • When adding GL Accounts to a Charge Code, the account types that are available are based on the Billing Category and the AR Code's Accounting Method. Deferred Revenue will be an option whenever an AR Code that uses Cash accounting is involved.
  • If the AR Code on a Charge Code cannot be updated, please see: Cannot update AR Code on Charge Code
  • Additional resources for working in the Charge Codes program can be found here: Master Article - Charge Codes