No VPN Supported Products

Owned by Knowledge Assistant
Jun 20, 2024
Description of Issue

What products are supported in No VPN?

Context
  • Munis Self Service programs
  • ESS
  • CSS
  • VSS
  • Munis Mobile
  • ExecuTime
  • ReadyForms
  • Tyler Cashiering
  • Tyler Content Manager
  • Tyler Hub
  • Tyler Identity
  • Tyler 311
  • Tyler Meeting Manager
  • Tyler Parks and Rec
Cause

Resolution

No VPN Supported Products

Products can be publicly accessible over the internet meaning no VPN connectivity is needed.

  • Munis (core Munis programs, Munis Web Framework Programs, ErpPortal, maplink, etc).
    • Munis Self Service programs (ESS/CSS/VSS)
    • Munis Mobile
  • ExecuTime
  • ReadyForms
  • Tyler Cashiering
  • Tyler Content Manager
  • Tyler Hub
  • Tyler Identity
  • Tyler 311
  • Tyler Meeting Manager
  • Tyler Parks and Rec
Additional Information

VPN Required Products

These require VPN connectivity, whether it is over the client's VPN or our F5 VPN: Set up remote access to Munis using Tyler f5 Software VPN

  • Munis Cubes (depending on your migration type, this may or may not apply)
  • ODBC Database connections (ie. for Crystal Reports or some other third party reporting program)
  • TRSB - Custom SSRS Reporting instanceÂ