TCM Supported Scanners

What is required for a scanner to be compatible with TCM scanning?

What are the Content Manager scanner requirements?

• Munis
• EERP Enterprise
• Tyler Content Manager
• Content Manager 
• TCM
• CM
• Scanning
• TWAIN Driver
• HTML
• Full Client

Seeking scanner requirements to be used with TCM. 

Content Manager Scanning Requirements can be downloaded from Community:
https://tylercommunity.tylertech.com/content-manager/m/general_documents
If the link above does not work: 

1. From Tyler Tech home page navigate to Client Support > Access Tyler Community
2. Click on Content Manager > Library > General Documents
3. Click on Content Manager Scanning Requirements to download the document

To summarize the information provided there: 

• The most basic requirement of Content Manager is that it requires 32-bit or 64-bit TWAIN compatible scanners to scan directly into the application
• If logging into the Full Client, make sure to chose the 32-bit or 64-bit launch link that matches the scanner driver that has been installed
• While we cannot guarantee all scanners’ compatibility, most TWAIN compatible scanners work with TCM

Windows Scanning
Web Client – Integrated Viewer and Content Capture

• The web browser-based client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner, and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin.

Full Client (Java Client)

• The full client can be used to scan on Windows with a 32-bit or 64-bit TWAIN compatible scanner.

Mac Scanning
Web Client – Integrated Viewer and Content Capture

• The web browser-based client can be used to scan on Macs with some TWAIN compatible scanners and a web browser compatible with the Dynamsoft Dynamic Web TWAIN browser plugin. 

Full Client (Java Client)

• The full client cannot be used to scan on a Mac. This is true for hosted and on-premise clients.

• Here is a link to a community post where clients can post about what scanners have been working for them. The scanner having a TWAIN Driver is the only requirement Tyler Community > Content Manager > General Enterprise TCM > Document Scanner
• Fujitsu ScanSnap compatibility with Content Manager
• CM Batch Scanning - Source drop down menu is empty and seeing message no scan source selected