Payment Entry settlement does not match batch items

Payment Entry settlement does not match batch items

• Munis
• 2018.1+
• Payment Entry
• Settlement

Added a settlement prior to more payments being entered into Payment Entry batch. 

If settlement has not been finalized, delete and re-add new settlement.

1. General Revenues>Payment Processing>Payment Entry
2. Click Search
3. Enter Batch Number
4. Click Accept
5. Click Settlement
6. Click Delete
7. Click Yes to void
8. Click Add
9. Review settlement
10. Click Accept

If number of items still do not match, review batch receipts to review if any payments reversed and reversals in the batch. Those will not be accounted for as they zero each other out for a settlement.