Your W-4 information was not submitted for approval - No changes were made
Description of Issue
On the W-4 in ESS, when updating Dependent Allowances from 0 to 3, with a Marital Status of Single, user receives the error message Your W4 information was not submitted for approval. No changes were made.
Context
Enterprise ERP
EERP
Payroll
Payroll Setup
Cause
The 2020 or later checkbox is selected on the State ESS W-4 Template.
Resolution
Navigate to Enterprise ERP>Payroll>Payroll Setup>Income Tax Setup>W-4 ESS Setup
Search on the state code via the State Code box
Click Accept
Click on the 2020 W-4 tab
Click Update and remove the check mark from the 2020 or later W-4 box
Click Accept
Additional Information
Please reach out to Enterprise ERP Human Resources Support with additional questions.